Transport and Delivery Conditions

1. All the goods we offer are in stock.

2. The place of delivery of the goods is the delivery address given by the Buyer in its order.

3. Possibilities of Delivery of the Goods:

  • Personal collection – the Buyer may collect the goods at Růžová 737/7, 742 35 Odry, Czech Republic;
  • By registered mail sent by the Czech Post;
  • Parcels of value sent by the Czech Post.

4. We make use of the services of the Czech Post in the delivery; we have very good experience with the Czech Post. We try to ship all our orders as soon as possible; on working days, we ship the goods by 15:00 o’clock on the date of ordering the goods. If you select to pay in advance by a bank transfer to our account, we ship the goods on the working day following the date of crediting the amount to our account, at the latest.

5. Our goods are delivered all around the world; the price of transport is governed by the price list valid on the date of order: 

  • Personal collection in Odry – after a prior agreement, you may collect the goods in person; in such a case, you don‘t pay any postal or other charges;
  • Registered consignments and parcels of value sent through the Czech Post to the place of delivery:

    • Czech Republic
      The time of delivery is the next working day in 95 % cases. We are one of the few e-shops to offer delivery of the goods ordered by you for a subsidized unbeatable price.

      • The price of a registered consignment or a parcel of value amounts to CZK 0.00 in the event of payment in advance - FREE POSTAGE
      • Registered cash on delivery consignment CZK 40.00

    • Slovak Republic
      The time of delivery is approximately 3 or more days in such cases, depending on the distance. Payment by cash on delivery is not possible in consignments sent to the Slovak Republic.

      • Registered consignment:
        • 0.000000-0.050000 kg – CZK 40.00 (i.e. approximately € 1.55)
        • 0.050010-0.100000 kg - CZK 60. 00 (i.e. approximately € 2,33)
        • 0.100100-0.250000 kg - CZK 90.00 (i.e. approximately € 3,49)
        • 0.250100-0.500000 kg - CZK 120.00 (i.e. approximately € 4,65)
      • Parcel of value:
        • 0.500100-1.000010 kg - CZK 170.00 (i.e. approximately € 6,59)
        • 1.000010-2.000010 kg - CZK 180.00 (i.e. approximately € 6,98)
        • 2.000010-5.000010 kg - CZK 190.00 (i.e. approximately € 7,37)
        • 5.000010-10.00010 kg - CZK 210.00 (i.e. approximately € 8,14)
        • 10.00010-30.00000 kg - CZK 450.00 (i.e. approximately € 17,45)

    • Other Member States of the European Union
      The time of delivery is approximately 5 or more days in such cases, depending on the distance. Payment by cash on delivery is not possible in consignments sent to the other Member States of the European Union.

      • Registered consignment, parcel of value:
        • 0.000000-0100000 kg - CZK 60.00 (i.e. approximately € 2,33)
        • 0.100100-0.250000 kg - CZK 100.00 (i.e. approximately € 3,88)
        • 0.250100-0.500000 kg - CZK 120.00 (i.e. approximately € 4,65)
        • 0.500100-1.000010 kg - CZK 190.00 (i.e. approximately € 7,37)
        • 1.000010-2.000010 kg - CZK 340.00 (i.e. approximately € 13,18)
        • 2.000010-5.000010 kg - CZK 580.00 (i.e. approximately € 22,49)
        • 5.000010-10.00010 kg - CZK 700.00 (i.e. approximately € 27,14)

    • Other countries not mentioned above
      The time of delivery is approximately 7 or more days in such cases, depending on the distance. Payment by cash on delivery is not possible.

      • Registered consignment, parcel of value:
        • 0.000000-1.000000 kg - CZK 430.00 (i.e. approximately € 16,67)
        • 1.000000-2.000000 kg - CZK 490.00 (i.e. approximately € 19,00)
        • 2.000000-3.000000 kg - CZK 550.00 (i.e. approximately € 21,33)
        • 3.000000-4.000000 kg - CZK 610.00 (i.e. approximately € 23,65)
        • 4.000000-5.000000 kg - CZK 660.00 (i.e. approximately € 25,59)
        • 5.000000-6.000000 kg - CZK 720.00 (i.e. approximately € 27,92)
        • 6.000000-7.000000 kg - CZK 780.00 (i.e. approximately € 30,25)
        • 7.000000-8.000000 kg - CZK 840.00 (i.e. approximately € 32,57)
        • 8.000000-9.000000 kg - CZK 900.00 (i.e. approximately € 34,90)
        • 9.000000-10.000000 kg - CZK 950.00 (i.e. approximately € 36,84)
        • 10.000000-15.000000 kg - CZK 1240.00 (i.e. approximately € 48,08)
        • 15.000000-20.000000 kg - CZK 1540.00 (i.e. approximately € 59,72)

6. Upon the delivery, the Buyer, in cooperation with the carrier, is obliged to check the condition of the consignment (number of parcels, damage to packaging) according to the attached delivery note. The Buyer is entitled to refuse to take receipt of a consignment which is not in accordance with the Contract of Sale due to the consignment being, for instance, incomplete or damaged. If the Buyer takes over such damaged consignment from the carrier, it is necessary to describe the damage in the carrier’s handover certificate.

7. An incomplete or damaged consignment must be reported immediately by email to info@shopmk.cz; a damage report must be written in cooperation with the carrier and sent by email or mail to the Contractor without any undue delay. A later claim concerning incompleteness or external damage to the consignment does not deprive the Buyer of its right to make a warranty claim with respect to the goods; however, such claim gives the Contractor an opportunity to prove that no violation of the Contract of Sale has occurred.